Children's Health

Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being.. Information Services Team Leader is a highly technical position that monitors, controls, and executes on key patient-centric information systems while monitoring and executing overall support for all HIPArelated data governance systems and processes.. Maintain effective, consistent, and timely ongoing communication with direct staff reports, including cross-team peers.. IT Technical Certifications (Microsoft / Cisco / Avaya / Vmware / HP / EMC / Security) Pref. IT Project Management (PMP / PgMP) Pref

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Job Title & Specialty Area: Team Leader Information Services Department: IT Location: Dallas, TX Shift: Full-Time Job Type: Remote Why Children’s Health? At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal. Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being. Our dedication to promoting children's health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all. Summary Information Services Team Leader is a highly technical position that monitors, controls, and executes on key patient-centric information systems while monitoring and executing overall support for all HIPAA-related data governance systems and processes. A Team Leader is a first-level leader who coordinates and leads daily team activities to ensure execution of business objectives in support of CMS service lines. Team Leader spends a portion of their time performing the work of those they supervise. Responsibilities <ul><li> Assembles project teams, assigns individual responsibilities, develops project schedules, and is responsible for determining and acquiring resources needed.</li><li> Document functional requirements.</li><li> Project plan development - including all key project components including design of hardware, build, testing, training, and communication.</li><li> Effectively monitor and report appropriate information to senior management in a timely manner.</li><li> Maintain effective, consistent, and timely ongoing communication with direct staff reports, including cross-team peers.</li><li> Manage staff to document objectives/assignments in project and operational activities.</li><li> Write reports, business correspondence, and procedure manuals.</li><li> Effectively present information (verbal and written) to leadership, customers, and peers.</li><li> Negotiate effectively using a win-win strategy when resolving controversy. Maintain constructive, objective, and reasonable approach to conflict with acceptable negotiated and agreed upon outcomes.</li><li> Take action in solving problems while demonstrating good judgment and a realistic understanding of issues. Display reason during emotional topics, and maintain a factual approach.</li><li> Demonstrated technical knowledge when communicating with employees and staff. Display knowledge of the relationship between technology and product design. Ability to provide answers to technology-based questions.</li><li> Demonstrate fiscal knowledge and accountability in developing and exercising budgets.</li><li> Develop and track employee time and schedules using existing technology.</li><li> Participate in team selection processes.</li><li> Actively participate in the development and execution of performance review(s) development including core performance standards and appropriate goals. </li></ul>Work Experience <ul><li> At least 1 year of management/leadership (Preferred)</li><li> At least 3 years of IT technology-based experience (Required) </li></ul>EDUCATION <ul><li> Two-year Associate's degree or equivalent experience (Preferred) </li></ul>LICENSES AND CERTIFICATIONS <ul><li> IT Technical Certifications (Microsoft / Cisco / Avaya / Vmware / HP / EMC / Security) Pref</li><li> IT Project Management (PMP / PgMP) Pref</li><li> ITIL Certification Pref </li></ul>Management Skills <ul><li> Use appropriate interpersonal styles to establish effective relationships with customers and internal partners; interact with others to promote openness and trust and give them confidence in one's intentions.</li><li> Develop and use collaborative relationships to facilitate the accomplishment of work goals.</li><li> Set high standards of performance for self and others; assume responsibility and accountability for successfully completing assignments or tasks; self impose standards of excellence rather than having standards imposed.</li><li> Assimilate and apply new job-related information in a timely manner. </li></ul>A Place Where You Belong We put our people first. We welcome, value, and respect the beliefs, identities and experiences of our patients and colleagues. We are committed to delivering culturally effective care, creating meaningful partnerships in the communities we serve, and equipping and developing our team members to make Children’s Health a place where everyone can contribute. Holistic Benefits – How We’ll Care For You <ul><li> Employee portion of medical plan premiums are covered after 3 years.</li><li> 4%-10% employee savings plan match based on tenure</li><li> Paid Parental Leave (up to 12 weeks)</li><li> Caregiver Leave</li><li> Adoption and surrogacy reimbursement ></li></ul>

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