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IT Resilience Analyst
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- The position will be based in Rockville, MD, or Norman, OK offices and provides data driven insights to all ISS offices across US, EMEA and APAC. Our principles are based on collaboration, best practices, standards, efficiency, and commitment to effective service delivery and responsiveness to the needs of the business.
- Assist in the design, testing and implementation of O365 MAM through Intune
- Assist in the testing, deployment and post-launch support of new functionality of workflow platforms such as Lansweeper, ServiceNow, and Okta.
- Proactively engage and support our user groups, including Information Technology, Project Management Office, Information Security, and Service Management teams to enhance Lansweeper, 0365, and Okta platforms based on business needs, as well as to maintain day to day platform operations.
- Knowledge of various hardware platforms including Dell, Lenovo, HP and Apple.
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