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IT Project Leader - Server
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$45,000 - $80,000 a year
Full-time
- Job DescriptionJob DescriptionOur client is seeking an IT Project Leader - Server in NY. Client: Japanese IT companyWorking Location: New York, NYSalary Range: 65-80K per year + Full Benefit / 401KKey Responsibilities:Ensure outstanding customer service by providing direct IT support to customers and supporting projects under Project Managers supervision.
- Promote excellent customer service, effective response times, and provide expert insights into general support issues.
- Analyzing and identifying trends in issue reporting and devising preventative solutions.
- Investigate suspected security events or vulnerabilities reported by PSOC and CSIRT teams.
- Excellent troubleshooting skills: Active Directory, GPO, Authentication, Access Privilege, Mail Protocol (SMTP, MAPI over HTTP).
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