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IT Manager
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Full-time
- Oversee the IT Help Desk, ensuring timely and efficient resolution of user issues and inquiries.
- Maintain a secure and compliant IT infrastructure, including network security, data encryption, and disaster recovery protocols.
- Strong understanding of IT service management frameworks (e.g., ITIL).
- Experience with IT Help Desk operations and best practices.
- Cloud Services: Office 365 (including Exchange, SharePoint, Teams, Intune, Defender, Purview), Azure VMs, Storage, and Networking, Azure Virtual Desktop, Experience with Azure Gov and GCC-High is a plus
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