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IT - Infrastructure Engineer
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- Rialto Management Group is a fully integrated real estate investment management and asset management company with a dedicated special servicer.
- This includes Windows 11, iOS devices, Microsoft Office 365, Google Workspace, and various Microsoft Azure services.
- Deliver second and third-level support for Azure AD joined Windows 11 devices managed through Microsoft Intune/Autopilot, utilizing remote support tools such as Microsoft TeamViewer and Ninja One for system and application issues, particularly with Microsoft Office 365 Suite Apps (Teams, Outlook, Excel) and Zoom Services (Rooms, Meetings, Phones), including the process of vendor escalation.
- Design, implement, and manage a patch management process for Azure AD joined Windows 11 devices using Microsoft Intune and Ninja RMM. The ideal candidate will be capable of designing, prototyping, and testing a zero-touch automation process using Restful API, PowerShell, Python, and orchestration tools like Okta Workflows.
- Minimum 3 years of experience in IT infrastructure support and administration, focusing on endpoint management using Microsoft Intune.
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