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IT Help Desk Technician
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Full-time
- Berkshire Hathaway Automotive is seeking an IT Help Desk Technician to join the team.
- The IT Help Desk Technician is responsible for providing quality technical support and customer service to all customers of the Berkshire Hathaway Automotive organization.
- Working hours: Our help desk is open from 7:30 am to 7:00 PM CST Monday to Friday and from 08:30 am to 5:00 PM CST on Saturday with a rotating on-call schedule for very minor after-hours support.
- Provides technical support for the determination, resolution, or escalation of technical problems related to Windows environments and applications, electronic mail, security issues, desktop hardware/software, server hardware/software, and production equipment related issues.
- Create/remove logon credentials from various in-house systems including but not limited to Microsoft Active Directory, Cisco Call Manager, Cisco Unity Voicemail, Third Party Systems and databases.
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