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IT Customer Support Team Lead
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$40 - $50 an hour
- Immediate need for a talented IT Customer Support Team Lead. This is a 12+ Months contract opportunity with long-term potential and is located in Minot, ND (Onsite).
- Help channel the requests that comes through and make it visible to the local Asset IT team to advance as projects or BAU delivery Work with central and Asset teams on KBs, updates, new adds, etc and manage Asset specific KB content Attend CAB meetings to be aware of changes that will be impacting the assets and bring visibility to local Asset IT team for awareness and communication to business leadership team/user base as appropriate.
- Reward & recognize team performance accordingly and provide visibility to Hess leadership team.
- General welcome to Hess onboarding (including overall Hess assets, locations, business operations etc)
- Asset specific training (To be coordinated with Hess Asset IT managers)
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