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IT Business Analyst
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- Map and analyze end-to-end business processes within third party and proprietary systems as well as integration within the ERP system.
- Provide level 3 user support and supports requirements as well as coordinates the resolution of issues to include change management, root cause analysis, and appropriate escalation as needed.
- Undergraduate degree in information systems, business administration or relevant discipline required
- English language competency including demonstrated verbal and written communication skills; ability to compose, edit and proofread documents
- Experience with Microsoft Office applications required (database and spreadsheet experience)
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