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IT Analyst I
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- We also focus on continuous improvement, strategy and insights to make things better for today and where Chick-fil-A is headed tomorrow.
- IT Helpdesk Agents are responsible for providing support for all technologies used by our Chick-fil-A Franchisees.
- Our Flexible Future model offers a healthy mix of working in person and remotely, strengthening key elements of the Chick-fil-A culture by fostering collaboration and community.
- Diagnose and troubleshoot simple and complex issues for both IT hardware and software by utilizing all available resources provided, such as remote access tools, automation scripts, and monitoring platforms
- Using KCS methodology, contribute to the knowledge base by flagging, editing and creating articles
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