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IT Analyst
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- IT Analyst are responsible for a combination of helpdesk and hands on desktop support using FreshDesk ticketing system.
- IT Analyst deploys and maintains PC infrastructure, printing, and end-user devices.
- Provides user support on Electronic Medical Records (EMR) system.
- Enrolls company owned mobile devices in Mobile Device Management.
- Adds and maintains user attributes/groups in Active Directory, Azure Active Directory, and Office 365.
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