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IT Administrator
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- Location: 4-5 days onsite, Tampa, Florida 33634 Salary: $90,000-100,000 DOE Technologies/Environment: Cisco, Juniper, LAN/WAN, R&S, Microsoft Technologies (Autopilot/CoPilot, O365, AD) On-Prem, Azure They use Autotask for their MSP tool Key Responsibilities: Advanced technical support to clients/customers, resolving complex IT issues and incidents.
- Ownership of escalated technical issues, prioritize them, and ensure timely resolution according to service level agreements and troubleshoot hardware, software, network, and infrastructure problems, both remotely and on-site if necessary.
- Assist system users by troubleshooting Tier 1.5-Tier 2 issues, including: Windows Server, Active Directory, Active Sync, LAN/WAN, MS Exchange, O365 (Teams, SharePoint, Azure, Auto Pilot, Intune etc.)
- VMware, Azure, Mobile Device Management, Disaster Recovery, DNS, and maintenance MFA, Switches, Routers, Firewalls Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
- Vaco also wants all applicants to know their rights that workplace discrimination is illegal.
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