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Integrated Centre of Excellence D Customer Service - Business Solutions Architect
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- Job Description Introduction: The ICOE D365 Customer Service Business Solutions Architect (BSA) will provide technical and solution envisioning expertise to the Avanade and Accenture sales teams.
- The BSA will help develop and execute sales strategies, drive proposal efforts and provide technical sales support.
- The BSA specializes in D365 Solutions for Customer Service and provides expertise in lead qualification, opportunity assessment, opportunity development and proposal development.
- The scope of the IGTM function includes our Global Lines of Business (LOBs), Global Industry Leads, Partner Ecosystem & Alliances, and Integrated Center of Excellence (ICOE), and Managed Services to ensure our strategies, solutions, and delivery drive significant business value.
- The three missions of the ICOE:· Driving client impact by providing competitive positioning and solutioning support on key deals; helping regions transition from sales to delivery and jump-start projects; and delivering a consistent SME-based and shared services capability across regions.
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