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Intake Specialist - WHEAP (Wisconsin Home Energy Assistance Program)
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- Provide efficient, interactive intake services for the WHEAP by phone, face-to face or by mail to determine program eligibility.
- Answer phones, schedule appointments, and provide program information to applicants.
- Verify earned and unearned income, including wages, child support, TANF, Social Security, Unemployment Insurance, etc.
- Conduct community outreach and provide mobile intake services to community agencies, senior centers, housing/neighborhood centers, etc.
- Conduct home visits as necessary for the elderly, handicapped and disabled.
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