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Intake Account Representative
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Full-time
- To service customers via inbound and outbound calls; including new customers on products and services, handling new patient enrollment onto Comfort Medical Services, and repeat order opportunities in a courteous and professional manner.
- The Account Representative II will identify the reason(s) for the initial request, provide education about products that best fit the patient’s interests, and utilize the systems to document and route call for follow up.
- Complete and/or update all pertinent records in company systems (Noble PreQ and Noble Direct.)
- Place outbound telephone calls in response to the customer’s inquiry as documented on the correspondence, or other approved marketing lead
- Complete and/or update all pertinent records in Noble PreQ and Noble Direct using Corporate Compliance Guidelines
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