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Information Technology Support Specialist
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- Updates incident tickets through resolution and enters new incident tickets for walk-in/drive requests into the tracking system.
- Partners and coordinates with IT Training Department to refresh training room equipment.
- Associates Degree, or technical institute degree/certificate in Computer Science, Information Systems, or other related field, or equivalent work experience.
- Previous C-level support-executive support-VIP level support.
- Provides 2nd & 3rd level on-site technical support for software and hardware environment and platforms for incidents and service.
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