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Information Technology Infrastructure Technician
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Full-time
- The Information Technology Infrastructure Technician reports directly to the Head of Enterprise Services and is responsible for the installation, management, field support, troubleshooting, and, in some cases, the design of low-voltage and network-attached devices and equipment managed and maintained by LITS. This includes critical IT services such as campus phones, ID (OneCard) systems, blue light phones, and an array of alarm and public safety systems.
- Operations within the TISS Group include data center operations, networking, web application support, business intelligence, and administrative computing.
- Core Job Duties and Responsibilities: Install, configure, repair, and maintain devices such as access control controllers/readers, servers, transaction terminals, video surveillance and alarm equipment, ID (OneCard) card production equipment, network switches, access points, and phone handsets.
- Design, build, and maintain a variety of campus alarm systems monitoring critical equipment, secure spaces, and environmental conditions.
- Ensures all equipment is up-to-date and operating effectively; makes repairs as necessary, including shipping and receiving all RMA requirements.
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