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Information Technology Help Desk Technician
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- JOB TITLE: IT Help Desk Technician
- The IT Help Desk Technician is responsible for providing friendly and efficient customer support, technical troubleshooting, ticket management/documentation, user training, system monitoring, and software installation/configuration assistance to our 150+ hybrid and remote users.
- phoenixtma.com) is an industry leading advisor and expert in trading, analytics, and operational support services to the mortgage banking/financial services sector.
- After more than two decades of industry leadership, PHOENIX has successfully managed over $800 billion in MSR transactions since 2013 and provided analytic solutions to a majority of the Top 20 banks and mortgage servicers.
- Diverse business-lines offer high-touch trading advisory and valuations/analytics for mortgage servicing rights and whole loans, in addition to mortgage servicing oversight/QC and loan level due diligence.
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