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Incident Response Analyst (Hybrid - Raleigh)
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$95,000 a year
Full-time
- The Incident Response Analyst is a position of focus and thought leadership within Pearson and will require quality decision making skills as well as experience working in global enterprise environments.
- Location: Raleigh/Durham, NC - Hybrid position working 4 days in office, 1 day remote
- Coordination with the Problem Management Team and Change Management Team
- 3 years of experience working in ITIL environment, such as IT Service Desk operations
- 2 years of experience with two of the following IT areas: Incident or Problem Management, IT Service Desk, IT Network Operations, Active Directory, MS Exchange, Data Center Operations, Cloud Computing, or Security Operations
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