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Implementation Coordinator
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- The Product Implementation Specialist, coordinating closely with customer and internal teams (sales, implementation management, client success & customer support) is an individual contributor role responsible for planning, execution, and successful implementation of our TownSq Platform, products, and services for our customers.
- The Product Implementation Specialist manages cross-functional teams who are responsible for delivering the approved projects on time, within budget, and with quality results.
- Serve as a project manager with a strong record of achieving results and be the prime contact for customers during implementation and deployment of our products and services.
- Participate in establishing and improving best practices, templates, policies, tools and partnerships to expand and mature the capabilities of the organization.
- Work with cross-functional teams and, if necessary, take corrective action to stay focused on customer success and successful implementation.
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