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Imaging Informatics PC Support Technician
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- Nemours is seeking an Imaging Informatics PC Support Technician to join our Nemours Children's Health team in Wilmington, Delaware.
- The Imaging Informatics Technician's role is to provide on premise support and maintenance of Nemours devices with a focus on Imaging Informatics hardware expertise.
- This position will primarily receive customer incident and request tickets assigned by the Service Desk. Providing daily in person support, adhering to agreed SLA's, and keeping the customer informed of actions taken to address their problem is foundational to the success of the Imaging Informatics Technician.
- The Imaging Informatics Technician must provide exceptional customer service; have strong Operating System understanding and able to work in a demanding clinical environment.
- Collaborating with Imaging Informatics and other IS teams in providing advanced Imaging Informatics technology support is fundamental.
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