The Hunton Group

Hunton Distribution, a division of Hunton Group in Houston, TX ( ), has a new and exciting opportunity for you to join our organization as an HVAC Inside Sales - Call Center Representative.. Customer base will comprise of residential dealers, commercial HVAC owners, and self servicing end users.. Participate with team members to properly identify customers' needs, estimate, design and accurately quote projects.. Possesses knowledge of the Trane product line to be able to demonstrate and discuss with customers.. Entering equipment/supplies/OEM parts orders and returns and all other items related to equipment/supplies/parts order Flexibility to work overtime/weekends, as required.

call center representative

Hunton Distribution, a division of Hunton Group in Houston, TX ( ), has a new and exciting opportunity for you to join our organization as an HVAC Inside Sales - Call Center Representative . This position requires a self-starting, well organized individual to develop and maintain industry sales. Customer base will comprise of residential dealers, commercial HVAC owners, and self servicing end users. Come work for an industry leader that has been recognized both locally and nationally as one of the Top Places to Work ! Responsibilities: Ascertain customer's needs/determine equipment solutions. Responsible to manage leads and opportunities from existing, and/or new customer base. Participate with team members to properly identify customers' needs, estimate, design and accurately quote projects. Conducts sales of equipment, supplies, and parts over the phone. Orders required parts and equipment. Answers customer calls and identifies parts and equipment. Coordinates equipment product promotions. Receives and processes customer orders. Responds to customer's inquiries, questions, or complaints regarding products or services. Records changes in inventory status by completing paperwork and updating data base as necessary. Possesses knowledge of the Trane product line to be able to demonstrate and discuss with customers. Entering equipment/supplies/OEM parts orders and returns and all other items related to equipment/supplies/parts order Flexibility to work overtime/weekends, as required. Skills Required: Microsoft Word and Excel required. Strong organizational skills. Excellent oral and written communication skills. HVAC experience desired. Education and/or Experience Required: Associates degree or Bachelor's degree preferred. 2-5 years of customer service or equivalent experience preferred. Our comprehensive benefits package includes medical, dental & vision coverage after 60 days; a 401(k) plan, PTO, life insurance and short & long-term disability after 90 days; and 10 paid holidays with no waiting period. Job Posted by ApplicantPro

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