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Hurricane Relief Call Center Representative
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Full-time
- POSITION OVERVIEW IMMEDIATE OPENINGS - HURRICANE RELIEF AGENTS MCI is seeking agents to work as needed in response to disaster relief efforts.
- This is a temporary, remote position contingent on hurricane disaster relief needs.
- Our Hurricane Relief Agents are responsible for the following tasks:Assist customers with service inquiriesLearn the common requests and solutionsImprove the customer’s experienceUtilize our service techniques and systemsEscalate customer dissatisfaction to proper channelsIn addition to becoming the best in the business, you must be confident, fully engaged, a team player, and dedicated.
- MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.
- ABOUT MCI (PARENT COMPANY) MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance.
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