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Manager, Housekeeping
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$60,000 - $70,000 a year
- The Housekeeping Manager brings joy to families at Great Wolf Lodge by acting as a core driver of front line efficiency and effectiveness in the Housekeeping department.
- Assists Director in reviewing and action planning related to NPS Scores and guest comments, as well as follow up and resolution
- Implements the Director's financial strategy to manage budget and labor, operating expense forecasts
- Housekeeping Supervisors and all Pack Members to ensure proper staffing/budgeting levels are maintained
- Ensures compliance and timely completion of the performance appraisal process; identifies key talent and plans for development
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