Excellence Services, LLC

SUMMARY:We are seeking an experienced, highly organized, and detail-oriented House Manager / Personal Assistant to oversee and manage the daily operations of a high-end private estate.. RESPONSIBILITIES: House Manager● Oversee daily household operations, ensuring a clean, organized, and well-maintained environment.. Personal Assistant● Manage projects and oversee vendors, handling sourcing, coordination, supervision, and evaluation.. ● Assist with staff management and procurement of personal items and household supplies.. ● Annual flu shot required.

personal assistant

SUMMARY:We are seeking an experienced, highly organized, and detail-oriented House Manager / Personal Assistant to oversee and manage the daily operations of a high-end private estate. A successful candidate will be responsible for maintaining the household's smooth operation, supervising staff, managing vendors, and ensuring a comfortable and efficient living environment for the family. The ideal candidate must demonstrate exceptional interpersonal skills, a strong work ethic, and a commitment to maintaining the highest standards of excellence and discretion.RESPONSIBILITIES: House Manager● Oversee daily household operations, ensuring a clean, organized, and well-maintained environment.● Supervise and coordinate household staff, including hiring, training, scheduling, inspection, and performance management.● Establish and maintain relationships with high-quality vendors for property and estate projects.● Manage household budgets, expenses, and inventory, ensuring cost-effective procurement.● Oversee landscaping, including design, maintenance, and improvement projects for outdoor spaces.● Address and resolve principals' requests or concerns promptly and efficiently.● Implement and maintain household policies, procedures, standards, and systems.● Maintain household security and safety measures, overseeing security systems and personnel.● Communicate effectively with the family, staff, and vendors, demonstrating professionalism and discretion.Personal Assistant● Manage projects and oversee vendors, handling sourcing, coordination, supervision, and evaluation.● Perform daily indoor and outdoor property walkthroughs for maintenance and upkeep.● Safely drive principal(s) to various destinations and maintain vehicle cleanliness.● Submit various types of written reports as required to keep principal(s) or supervisor(s) informed.● Assist with staff management and procurement of personal items and household supplies.● Plan and coordinate family activities and events.● Provide concierge-level service, anticipating principal(s)' needs and ensuring comfort.● Manage the principal's personal calendar, scheduling appointments and coordinating events.● Handle correspondence, emails, and phone calls with discretion and professionalism.● Coordinate travel arrangements, including flights, accommodations, and itineraries.● Conduct research and assist with personal projects as requested.● Perform ad-hoc tasks and errands as required, demonstrating flexibility and adaptability.REQUIREMENTS:● Bachelor's degree or relevant certification in hospitality management or a related field.● Experience managing high-end private households or estates is preferred.● Exceptional organizational, time-management, and multitasking skills.● Strong interpersonal and communication skills; fluent in English (additional languages are a plus).● Discreet, trustworthy, and able to maintain strict confidentiality.● Flexible and adaptable to changing circumstances, priorities, and schedules as required.● Tech-savvy, comfortable with relevant software and tools, and primarily written correspondence.● Service-oriented with a hands-on, can-do attitude and a humble personality.● Holds a driver's license with a clean driving record.● Authorized to work in the United States without requiring employment visa sponsorship.● Able to pass extensive reference and background checks.● Annual flu shot required.OUR CORE VALUES:● Principals’ First: Always put our principals’ needs and interests first.● Learn from mistakes: Admit mistakes upfront. Learns and grows from mistakes.● Conscientious: Attention to detail. Finishes duties mindfully, effectively, and promptly.● Dedication: Shows a deep commitment to the role and the company. ● Accountable: Takes ownership of tasks and completes thorough due diligence.● Independent: Thinks and acts independently. Able to be self-taught and keep improving.● Resilience: Never complains or shies away from work. Welcome harsh feedback and can thrive under pressure.#zr

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