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Hotel Front Desk Supervisor
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Full-time
- Job title: Front Office SupervisorReports to: General Manager Job purposeThe role of the Front Office Supervisor is to assist the Front Office Manager in directing and coordinating the activities of the front desk, reservations, guest services and shuttle services, maximize revenues and ensure guest satisfaction while maintaining associate morale.
- Train, cross-train, and retrais all front office personnel with the assistance of the Front Office Manager.
- Assist the front office manager with the evaluate the job performance of each front office team member.
- Prepare performance reports related to the front office operations as needed by the front office manager.
- Assist the front office manager with preparing revenue and occupancy forecasting.
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