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Hospitality Supervisor
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Full-time
- Interact with all guests and employees to positively affect interactions with guests and employees, and demonstrate resiliency to deal with difficult situations in all types of business conditions.
- Responsible for the daily supervision and performance of the Hotel Front Office, Coat Check, Gift Shop, PBX, and Transportation on a shift basis to ensure exemplary guest satisfaction.
- Performs and reviews on-the-job training for all employees within Hotel Front Office, Coat Check, Gift Shop, and Transportation areas to ensure staff receives adequate guidance, resources, and information for adequate job performance through departmental training.
- Must have a working knowledge of all areas of the Hotel Front Office, Coat Check, Gift Shop, and Transportation and each position in order to cover any shift.
- Completes and maintains inventories of Hotel Front Office, Coat Check, Gift Shop, Housekeeping and Transportation supplies as directed by manager, maintaining an established par level to ensure the department has all supplies needed.
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