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Helpdesk Support
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- Robert Half is seeking a Help Desk Analyst to accommodate internal employees in an ever-changing, active environment with a company in the financial and retail industries.
- Troubleshooting network connectivity incidents related to VPN access or VDI instances.
- Troubleshoot incidents with SSO or MFA.
- Create, update, add documentation, manage flow or close tickets in ServiceNow for IT incidents.
- Proven knowledge of Microsoft OS and O365
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