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Help Desk Technician
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- We are currently hiring for 3 Help Desk Technicians to support our client in Newport News, VA. These opportunities will be covering 2nd and 3rd shift.
- Resolves technical problems and answers queries by telephone in support of internal and/or outside customer computer hardware, software, network, and telecommunications systems.
- Diagnoses, identifies, isolates and analyzes problems utilizing historical database records.
- Experience supporting many applications including MS Office products, O365, VPN apps and many other business and engineering applications.
- 2nd shift schedule: 3:30pm - 11:30pm, Monday-Friday.
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