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Help Desk Specialist - Dallas Metro Area Residence Required
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- As a Vitality Living Help Desk Specialist I, you will
- Provide immediate technical support in person, over the phone, or via remote access as appropriate.
- Monitor issues through to accepted resolution and update the ticketing system with relevant notes for future use.
- Document actions, troubleshooting steps and equipment information for future reference.
- Participate in on call rotation for after-hours support.
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