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Help Desk Specialist
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Part-time
- IronArch Technology is seeking a Help Desk Specialist to provide Tier 3 Desktop support to join our team.
- The Help Desk Specialist will perform technical, operational, and training support to users and technical teams, for PC desktop hardware, output devices, and software packages to support our Army Corps of Engineers - Revolutionary Information Technology Services (RITS) program.
- The RITS program provides modern and secure enterprise-wide IT support services to approximately 37,000 USACE customers located throughout the Continental United States (CONUS) and Outside the Continental United States (OCONUS).
- Ensuring printer firmware and CAC software are in compliance, and work instructions are current.
- Prior experience in the maintenance and repair of printers manufactured by HP, Ricoh, Xerox, and Lexmark.
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