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Help Desk Specialist
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Full-time
- The Help Desk Specialist will provide technical support and assistance to end-users regarding software, hardware, and network-related issues.
- Provide technical support and assistance to end-users via phone, email, or in-person.
- Troubleshoot and resolve technical problems related to software, hardware, and network issues.
- Document issues and resolutions in a help desk ticketing system.
- Assist with the installation, configuration, and maintenance of hardware and software.
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