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$28 an hour
Full-time
- Job Title: IT Help Desk Support Specialist
- We are seeking a highly motivated and customer-oriented IT Help Desk Support Specialist to join our dynamic team.
- Provide first-line technical support to end-users via phone, email, chat, or in-person, resolving IT-related issues promptly and effectively.
- Document all support interactions, solutions provided, and troubleshooting steps taken in the help desk ticketing system.
- Stay up-to-date with emerging technologies and industry best practices to enhance the efficiency of IT support services.
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