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Help Desk Analyst (Walk up Bar Support)
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$23 - $31 an hour
- Job Title: IT Support Specialist (Walk Up Bar Support)
- Effectively manage and respond to support requests through various channels including walkups, Slack, and Google Meet, with professionalism and promptness.
- Manage onsite support walk up requests and track all requests via our ticketing system, as well as manage inbound ticket requests submitted by remote employees.
- Provide support within all aspects of our IT environment, including Mac/Linux/Windows desktops, Audio/Visual equipment, printers, and phones
- Troubleshoot hardware issues onsite and for remote employees, set up laptop replacements or refreshes, and manage return of old equipment.
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