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Healthcare Customer Service Representative
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- This position is onsite Monday – Friday, 40-hours per week in Owings Mills, MD. The operations of the department are 8am – 6pm (EST).
- There is four-to-six-week training period – to include job shadowing of existing Billing Technicians.
- In accomplishing its accountabilities, the position must interact and coordinate with accounts, subscribers, finance, systems, and other internal departments as well as external parties.
- The incumbent may be required to assist with projects for upper management by providing analytical and reporting support for such purposes as: operational efficiency / quality metrics and productivity analysis, end-of-month accounts receivables reconciliation, and monthly account aging reports.
- 20%: Assists in the preparation of monthly billing and accounts receivable reports.
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