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Guest Services Representative Courtyard by Marriott Norcross
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- The Guest Services Agent is responsible for assisting in the operation of the front desk and guest services ensuring 100% satisfaction from the moment a guest arrives at the hotel until they check out.
- Previous hotel Front Desk and Hilton brand experience is preferred
- Provide information about the hotel and local area, and offering our full range of upscale hotel amenities and services.
- Exhibit attention to detail in order to ensure security of guest room access.
- Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions.
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