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Guest Services Ambassador
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- Espacio The Jewel of Waikiki
- Engages resort guests to enhance the service experience through activation of all outlet services within the lobby area (e.g., Restaurant & Bar, Front Desk, Business Center, Lounge, etc
- Responds to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by arranging or identifying appropriate providers.
- Responds to special requests from guests with unique needs and follow up to ensure satisfaction.
- Gathers, summarizes, and provides local area knowledge to inform guests about the property and the surrounding area amenities, including special events and local activities.
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