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Guest Service Agent
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- The ideal candidate goes beyond checking our guests in and out and has the willingness and ability to work varying schedules including working on swing, evening, weekends, and holidays.
- In addition to all Front Desk and Telephone Operator duties, our Guest Service Agents are responsible for providing an exemplary first impression, act as a service ambassador and always finds a way to "yes" by consistently provides outstanding service with a smile to all of our guests throughout their stay.
- Ability to use at a minimum the following equipment; computer (PMS System), 10-key, copy machine, multi-line telephone, fax machine, key encoder and fire panel
- Handles credit card, cash, foreign currency exchange, travelers check and guests on High Balance in accordance with established operating policies and procedures (100%)
- Assists guests with USPS and other courier services (15%)
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