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Guest Relations & Concierge Manager (US / Europe Remote)
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- Guest Relations & Concierge Manager (US/Europe Remote)
- Direct, premium flights via private terminals offer guests the comfort of low-contact travel and the effortlessness of flying private, in our beautifully designed jets.
- As the Aero Concierge Manager, you develop and inspire a team of Concierges, guest services experts who help our guests navigate travel journeys, from encouraging and helping prospective guests to book their first trip to preparing guests and crew for upcoming flights, to triaging any problems our guests may encounter, and ensuring they have a truly extraordinary experience every step of the way.
- The Concierge Manager is responsible for cultivating a team of customer-centric leaders who uphold Aeros mission, vision, and values, and are driven to elevate our brand experience.
- Empower the Concierge team to co-create training materials, videos, and reference documents to help the organization grow and scale
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