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Graduate Assistant & Support Supervisor, Technology Support Center
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Full-time
- Graduate Assistant & Support Supervisor, Technology Support Center
- The Graduate Assistant & Support Supervisor is an advanced customer service role within the Technology Support Center (TSC).
- This position operates the TSC support desk and provides both live and virtual end user support, and has administrative level systems access to carry out advanced functions of the TSC. You will also respond to field-based issues including classroom or onsite support requests.
- The Graduate Assistant & Support Supervisor is a leadership role and will oversee the work of the support specialists working during their shift.
- 50% - Respond to support issues that come into the TSC desk
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