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General Manager
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- To ensure decisions and actions are in alignment with the Credo and Values and all TGI Fridays standards are met.
- Manages all day-to-day restaurant operations with a focus on delivering a great Guest experience; directly supervise and support 3-6 Managers and all FOH and BOH hourly Team Members; manages all profit and loss centers.
- Frequently interacts with Guests to ensure they receive the Fridays Service Style experience; follow up on any issues and complaints they may have to ensure Guest Satisfaction.
- Partners with Employee Relations department and / or Director of Operations depending on severity
- Partners with Guest Relations department and / or Director of Operations depending on severity
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