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Fueling Facility Technical Support Coordinator I - REMOTE
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Full-time
Remote
- The Fueling Facility Technical Support Coordinator I position is responsible for providing a wide range of technical support for fueling facilities (preventative maintenance, service, inspections, repairs, projects, environmental compliance, others) primarily within the transportation, retail, commercial, industrial, institutional and agricultural industries.
- This position will interact with a wide range of stakeholders (Authorize Service Contractor (ASC), Environmental Engineer, internal compliance teams, manufacturers, and facility personnel).
- Utilize basic understanding of various fueling systems (UST/AST alarm monitoring, Automatic Tank Gage (ATG), interstitial, Proves, sensors, spill buckets, sumps, Turbine Transfer Pumps (STP), Under Dispenser Containment (UDC), DEF system, dispersers, piping, others) to resolve customer needs.
- Obtain a clear understanding of initial customer service needs (First notifications) and has ownership of resolutions by either elevating service need to a Tier II or Sr TSL and/or by creating a service work order.
- Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)Peer Relationships - Can find common ground and solve problems; can solve problems with peers with a minimum of noise; is seen as cooperative; gains trust of peers; encourages collaboration; can be direct and true to his/her peers.
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