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Front Office Supervisor
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Full-time
- The Front Desk Supervisor will greet and register guests, provide prompt and courteous service, and close out guest accounts upon completion of their stay.
- Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
- Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc.
- Remain calm and alert especially during emergency situations and heavy hotel activity.
- Complete all other assignments, duties and tasks as assigned by the Front Desk Manager.
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