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Front Office Manager - Full Time
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Full-time
- Areas of responsibility include Bell Staff, Guest Services/Front Desk, Concierge, Valets, and Casino Relationship.
- As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures.
- The position ensures Front Office Operations meet the brand standards, targets customer needs, ensures associate satisfaction.
- Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
- Supervises and coordinates all activities for bell staff, garage valets, and concierge.
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