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Front Office Assistant
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Full-time
- General Purpose:Under the general direction of the Practice Manger, Physician and/or Mid-level Provider, the Front Office Assistant will support front office processes, and/or clinical processes, based on the needs of the practice and flow of the day.
- The front office Assistant will be providing patient with receipt along with basic billing and HIM tasks.
- This position participates in the delivery of excellent medical services; may assist with back office procedures such as coordinating and filing tests, dictation or care plan activities necessary paperwork to intake patientsEssential Functions:The role will welcome patients and visitors by greeting patients and visitors in person or on the telephone; answering or referring inquiries.
- The Front Office Assistant will keep patient appointments on schedule by notifying provider of patient’s arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
- This position is a very visible to the public and will comfort patients by anticipating patients’ anxieties; answering patients’ questions; maintaining the reception area as a clean, neat, and orderly workplace.
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