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Front Office Agent
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Full-time
- If you are an internal applicant, please log into Workday and apply for your application to be considered.
- Front Office AgentThe Front Office Agent is responsible for hosting our guests during their stay; warm welcome upon arrival, creating unique memories specific to guest personas, creating and maintaining professional relationships with guests to enhance their overall experience.
- This role will contribute to the organization as an active business partner that is responsible for supporting the company's goals, objectives, vision, mission, and values.
- Job duties include; although are not limited to:Providing excellent customer service and telephone etiquette, and actively aspiring to reach department and property defined goals and objectivesHosting and welcoming guests with a friendly and sincere demeanorAssisting with guest check-in and out process, as well as folios, invoicing and billingThinking outside the box to own and solve guest stay areas of opportunity.
- Must be able to bend, stoop, squat and stretch to fulfill tasks.
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