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Front End Supervisor (H)
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- JOB BRIEF Front-End Managers are responsible for the overall operation of a store’s front-end, including the parking lot, entrance, lobby areas (lotto, vendor areas, check-out, courtesy booth front, etc.)
- and supervising the staff assigned to these areas (parking lot attendants, sackers, checkers, restock clerks, maintenance).
- On a rotating basis with other front-end managers, responsible for opening, crunch, closing, and overnight shifts, including ensuring sufficient staff in each of the front-end areas; will be responsible for ensuring that supplies and equipment for customer service are ready and in place, that front-end areas are well-organized, clean, and safe for customer traffic, and that core processes are in place and staff is accomplishing desired outcomes in an efficient manner.
- Instruct checkers to prepare cash pick-ups in order to maintain proper levels of cash in checkers’ trays; ensure the security of cash pick-ups by efficiently collecting the pick-ups, properly transferring the cash out of checkers’ trays; turning over cash pick-ups to the booth without distraction.
- Assign supplemental duties to checkers as required (clean front-end shelves, refill bags, refill each check-out drawer with extra supplies, resupply weekly ads, collect and return hand baskets to front door area, etc
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