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Front Desk Supervisor - Hilton Wilmington / Christiana
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- Front Desk Supervisor
- The Front DeskSupervisor's primary function is to assist the Director of Front Office with the daily operations of the Front Office.
- He or she acts as a supervisor to all Front Office personnel, assist with guest complaints, represents management in the Front Office in the absence of department Director.
- He or she is also responsible for safeguarding both the hotel's guests and its assets by following all established safety and security policies and procedures.
- The Front Desk Supervisor is accountable for ensuring that guest interactions with Front Office personnel are handled properly, and that the experience is a pleasant one for the guest.
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