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Front Desk Supervisor
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- Front Desk Supervisor
- This position is responsible for the supervision of front desk operations; assisting guests upon check-in/out, processing reservations in a friendly, professional and timely manner, while following CSM high standards of quality to ensure guest satisfaction.
- Effective supervision of assigned staff to ensure guest satisfaction, positive employee relations and achievement of overall financial results.
- Process check-ins and check-outs, verify billing, create reservations, and process special requests.
- Assists guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services.
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