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Financial Counselor
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$19 - $23 an hour
Full-time
- Coordinate insurance verification information amongst onsite and offsite staff to ensure correct balance is obtained, and/or estimate to be given.
- The Financial Counselor must use all information obtained to update company financial records to include data showing in both Centricity and the EMR. This information is shared by offsite billing and onsite Front Desk for the purposes of insurance and patient collections.
- Be sole contact for a Financial Assistance application and understand how to calculate poverty level from Federal Poverty Guideline provided.
- Monitor Aging Balance report monthly, print new ABR quarterly, report to site Leader upon request.
- Work closely with the Patient Navigator and front office staff to ensure smooth collection process.
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