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Field Support Tech IFA - S
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- Field Support Tech IFA - S
- Provides technical PC, peripheral, network and software break-fix, on-site, phone, chat and off-phone for retail tax offices worldwide enabling end users to operate efficiently and effectively.
- Serve as a liaison between business partners, Lead FST/CSM and TSC to identify and resolve problems.
- Coordinate the setup, shutdown and support of PC hardware and software for H&R Block's field company offices in compliance with instructions provided by CSC
- Maintain, troubleshoot, and support field systems in company-owned field offices by phone, chat and on-site visits.
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